Privacy policy
This policy explains how Tech Covered, which runs Tekki BuyBack (“we”, “us”), handles information you share through tekkibuyback.com, WhatsApp, phone or email.
What we collect
- Your company name, work email and mobile number.
- The asset lists or files you send us, and your reason for selling.
- Basic website usage data, such as pages visited and the ad or link that brought you here.
Why we use it
- To prepare and send your quote, arrange the on-site check and pickup, and make payment.
- To issue invoices, handover notes and other documents for the sale.
- To understand which pages and ads are useful, so we can improve them.
We do not sell your information, and we do not use it for anything unrelated to buying your equipment.
Who we share it with
Only the services we use to run the business, such as WhatsApp for messaging, our email and form tools, and analytics and advertising tools like Google Analytics and Google Ads. We may also share information when the law requires it.
How long we keep it
Quote requests that don’t lead to a sale are deleted within 12 months. Records of completed sales are kept for as long as tax and accounting law requires.
Data on your devices
Drives are cleared by your IT team before pickup, or by our certified erasure service: billed per device, with a certificate from third-party erasure software.
Your choices
You can ask us to see, correct or delete the information we hold about you, in line with the Digital Personal Data Protection Act, 2023. Write to buyback@wetekki.com.
Contact
Tech Covered, 3, 527/B, Tejas Arcade, Dr. Rajkumar Road, Bengaluru, Karnataka 560010, India. GSTIN 29CDKPS5198A2Z1.